Privacy Policy
Effective Date: [25.09.23]
At Custard, we understand the importance of protecting your personal information and are committed to maintaining the privacy and security of your data. This Privacy Policy outlines how we collect, use, store, and disclose information when you visit our website or interact with our services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
- Information We Collect
1.1 Personal Information: We may collect personally identifiable information, such as your name, email address, postal address, and phone number, when you voluntarily provide it to us. This information is collected when you register for an account, subscribe to our newsletter, fill out a form, make a purchase, or engage in other activities on our website.
1.2 Non-Personal Information: We may also collect non-personal information, such as browser type, IP address, device information, operating system, and website usage data. This information is collected automatically through cookies, log files, and similar technologies.
- Use of Information
2.1 Personal Information: We may use your personal information to:
- Provide and personalise our services
- Process transactions and fulfill orders
- Respond to your inquiries and provide customer support
- Send periodic emails, newsletters, or promotional materials
- Improve our website, products, and services
- Comply with legal obligations
2.2 Non-Personal Information: We may use non-personal information to analyse trends, administer our website, track users' movements, and gather demographic information. This data helps us improve our website and tailor our services to better meet your needs.
- Data Security
We implement reasonable security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
- Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
- Disclosure of Information
5.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5.2 Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government request, or as necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
5.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
- Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.
- Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.
- Your Rights
You have the right to access, update, correct, and delete your personal information. If you would like to exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
- Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any modifications indicates your acceptance of the updated Privacy Policy.
- Contact Us
If you have any questions, concerns, or suggestions regarding this Privacy Policy or our privacy practices, please contact us at [Insert Contact Information].
By using our website, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy.